State Farm® Insurance Agent Ken Brudos

"Great service. Thanks Luis. He handled my mortgage insurance concerns proficiently and professionally."

"Lynne Cheney was amazing!! She was very patient and solved our issue. Couldn’t be happier with our service"

"I’ve even with Ken for about 15 years now, and I’ve had nothing but the best experience. Insurance is important, but guidance in determining the right coverage for your needs is what really matters to me. I always ask for Melanie: she’s steered me right since I first met her, and we’ve experienced plenty of unexpected losses (uninsured motorist, hit and run, for ex), and the service we got at time of loss and all the follow up as we put our lives back together has been nothing but the best one could hope for, and often better than we hoped for. Remember that a loss is traumatic, and being able to call someone at the office for reassurance and guidance as you get through it is just as important as the money they give you to cover your loss. Thank you Melanie!"

"Buen servicio al cliente, gracias a Lucía por su asesoría y buena atención"

"Lucia barrera took her time in explaining n answering all our questions and helped us find the insurance policy that fix our budget .. overall great customer service n I really do appreciate how she went above and beyond her job to insured that we left with what we needed. Thank u Lucia barrera"

"We have been with State Farm for nearly 30 years. Ken Brudos specifically. Our family went through a season when our kids became reckless teens and we lost our Auto coverage. Years later Marrissa Birk gets a hold of us. We still carried Homeowners Insurance, but now we have to visit Auto and Motorcycle again. I was thrilled and currently with GEICO, who I felt was heavy in their charges, but we have to have full coverage, so we did what we had to do. I promise you, you will be shocked by the savings. I had no idea the savings would be so large. Our monthly payments have taken a significant turn that left me speechless. I've been praying to God for our overhead to come down in an economy that is stretching us from every angle financially. I give Marrissa at Ken Brudos State Farm an A++. She is sweet and delightful to work with. Gentle in spirit. Get her a call!"

"To whom this may concern, in all my years in business and dealing with insurances companies i have never had such a pleasant experience as i did with "JL" please note how much i appreciate her help and even more the kindness that she provided in guiding me to the product that i was seeking once again i have to say that my experience with JL was the best that i have ever had through an insurance company. Thank you so very much."

"I believe Lucia was the one I worked with. She was absolutely fantastic! I felt heard, not manipulated and rushed. Got exactly what I wanted (and needed). Delightful experience! Thank you."

"Lucia was so kind and such a help to my father and myself.. thank you for the personal touch the kindness you showed and most of all for saving us money"

"I Thank Lynne so much for all she does to help me. She is always there for me when I need help with my insurance needs. She is an amazing person that gives her all in helping me! I appreciate her so much! Thank you Lynne!"

"I'd like to share and commend my insurance agent, Lynne Cheney. She's with Ken Brudos' State Farm Agency located on 3700 Coors Blvd. Lynne has an inherent ability to listen with care and to empathize with her clients. She did indeed do that with me. Her calm demeanor and reassuring voice quickly dispelled the panic-stricken sense I felt due to a recent auto accident. With Lynne's knowledge, she readily discerned and communicated effectively exactly what I needed and exactly what I needed to do. Thanks Lynne!"

"Always amazing customer service best location in Albuquerque by far!!!"

"We've been State Farm clients for years and have always received great service, lots of help and good coverage on our autos, properties and personal property. Today Melanie was especially helpful in adding additional coverage for our daughter and her car. We continue to trust State Farm with our business."

"Emily is very educated and knowledgeable, she was very helpful and friendly."

"Felt she was very knowledgeable and up-to-date 😊👍🌻"

"Dulce is really friendly and very nice to talk to."

"Everytime I call to make a payment they have issues ..can't explain why my bill went up cause they can't see my bill..so if they can't see it how do they know what I owe.."

"Gracias Luis por toda tu ayuda y por explicar muy bien y contestar nuestras preguntas."

"Clean atmosphere, helped me out immediately w no wait, and Luis Nevarez knowledgeable and helpful."

"Had a minor bump when a vehicle backed into Me. Was having a horrible start to 2024. Two deaths in the Family and a covid infection. Lynne from Ken Brudos State Farm Insurance were there for Me. It is a "Good " feeling knowing that Such Beautiful people are there for You in an accident. Immediate followup and Car rental was instantaneous. They even sent Me a Sympathy card. The experience made Me feel like I was dealing with Family. This is why I've been a State Farm policy holder for decades. With Much Gatitude. Phillip Candelaria."

"Worst insurance company I have ever had. After only a month of being covered by them they canceled my insurance without my knowledge due to something so incredibly minor even tho I sent pictures with the date and showing there's no damage. I had to find out for myself I had no coverage thankfully I was not in an accident and believing that statefarm had me covered. It is impossible to get ahold of the workers or have them return your calls and Ken never seems to be around according to the workers. Beyond disappointed this is the first time I went to a "real" insurance agency and turns out it's worse than the General."

"I would give them a zero if possible, super bad customer service, at the beginning they give a good service but once you start having issues they don’t give a damn about you. I just had a person named Luis hang up on me which is super unprofessional and rude, this is why I cancelled my policy and went with another agent. No se dejen engañar tiene un pésimo servicio al cliente, al principio todo es suave y lindo y luego tratan muy mal.. te sale mejor irte con otro agente, no lo recomiendo para nada este lugar."

"so I had them for many many years was very happy with the service until recently when they upped my monthly payment saying it's due to the economy which I think is a bunch of bull because I found other insurances that were cheaper it's very sad that they cannot take care of me and help me and keep me where I was at very very very very very sad. I believe that if you can take care of your loyal customers and you want to up their plan by 100.00 or more you should not be in business"

"This agent does not provide service as a local agent they are only serve as an office or location to service state farm which is a corporation only worrying about their financial input they do not help the community or the people. Welcome to the insurance monopoly."

"Gran servicio, respondiendo a todas mis inquietudes y los mejores precios que encontré en la ciudad"